Welcome to GAMERSBUY: YOUR ULTIMATE gaming DESTINATION
At GamersBuy, we're more than just a retailer – we're your ultimate gaming companion, dedicated to providing gamers with an unparalleled shopping experience. Whether you're a casual player, a hardcore enthusiast, or a professional gamer, we're here to cater to all your gaming needs and aspirations.
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REFUND POLICY
1. 5-Day Warranty Period:
All products and services purchased from GamersBuy.gg are covered by a 5-day warranty period from the date of purchase.
During this warranty period, you are entitled to request a refund or replacement for eligible products and services.
2. Eligibility for Refunds or Replacements:
To be eligible for a refund or replacement, the product or service must meet one or more of the following criteria:
The product is defective or not as described.
The service was not delivered as promised or is unsatisfactory.
Refunds or replacements will not be granted for:
Products or services that have been used, altered, or modified after purchase.
Products or services that are excluded from the warranty period (as specified on the product page).
3. Refund or Replacement Process:
To request a refund or replacement, please contact our customer support team at [support email] within the 5-day warranty period.
Provide your order details, including the order number and the reason for your refund or replacement request.
Our customer support team will review your request and determine its eligibility.
If your request is approved, we will provide either a replacement product or a refund, depending on the nature of the case.
4. Refund Processing Time:
Refunds will be processed within [7-14 days] from the date of approval.
The refund will be issued to the original payment method used for the purchase.
5. Contact Us:
If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer support team at [support email]. We’re here to help and ensure that your experience with GamersBuy.gg is nothing short of exceptional.
6. Changes to the Refund Policy:
GamersBuy.gg reserves the right to amend or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
By making a purchase on GamersBuy.gg, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.