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Anti-Fraud Policy: Credit Card Chargebacks

 

At GamersBuy, we take fraud prevention seriously to ensure the security and integrity of our transactions. This policy outlines our approach to handling credit card chargebacks and our commitment to protecting our customers and our business.

 

1. Fraudulent Chargebacks:

We understand that credit card chargebacks may sometimes occur due to fraudulent activity or unauthorized transactions.
In cases where a chargeback is initiated without valid reason or evidence of fraud, we reserve the right to investigate the claim thoroughly and take appropriate action to protect our business interests.

 

2. Reversal of Chargebacks:

If our investigation concludes that the chargeback was initiated without valid reason or evidence of fraud, we reserve the right to reverse the chargeback and reinstate the original transaction.
We will promptly notify you of the outcome of our investigation and provide any necessary updates regarding the status of your transaction.

3. Contact Us:

If you have any questions or concerns about our anti-fraud policy or need assistance with a chargeback request, please don’t hesitate to contact our customer support team at [support email]. We’re here to help and ensure that your transactions with GamersBuy are safe and secure.

4. Changes to the Policy:

GamersBuy reserves the right to amend or update this anti-fraud policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
By making a purchase on GamersBuy, you acknowledge and agree to abide by the terms and conditions outlined in this anti-fraud policy.